FAQ2021-07-08T15:48:18+09:00
1. How do I define model name and accessories for ordering?2021-06-10T20:48:42+09:00

MPB

  • 1) Name ………………………………………………… ACROSENTEC
  • 2) CCT

  • 3) Level of CRI ………………………………………. H : CRI 95, 90+, Blank : CRI 85, 80+

  • 4) LED pitch(inch/mm) ………………………… Refer to the Dimension

  • 5) Input VOLT(DC) ……………… 24V

  • 6) Length of add-on(inch/mm) …………. Refer to the table

  • 7) Quantity of add-on …………………………. Variable

  • 8) Unit for length adjustment …………… MF : MPB F, MFR : MPB FR

  • 9) Product model ………………………………… MPB

  • 10) Feed receptacle ………….. S : Single end LW, B : Both ends LW, RF, RFM, IM, IMF, IM4, IMF4
  • 11) IP Rate ………………………………………………. C2 : IP40

  • 12)
    Diffuser type
    ……………………………………. M : Opaque, MS : Light opaque, Blank : Clear
    Dimming
    ………………………………………….. PWM, DALI, 0-10, DMX
    Beam Angle
    …………………………………….. 120°
    Operation Temp(°F/°C)
    …………………… Ta : -13~122 / -25~50
    Expected Life Hours
    ……………………….. 60000 Hrs
    Mounting Accessory
    ………………………. Bracket (S, SJ), Magnet (MG), Tape (DS)

Please see accessories pages for fastening (Mounting) and connectors options LED driver and control devices are also described on separate pages. You are encouraged and welcome to discuss with us if you have any questions.

Typical Ordering format to be shown on your order sheet
Typical Ordering format to be shown on your order sheet
Order number / Reference name
Product name Model name Description Remark
LED Model
Bespoke information
Wiring accessories (This parts may be included LED model)
Mounting accessories
LED Driver
LED Dimmer
Delivery time
Delivery place
Column 1 Value 11
2. How do I request bespoke product from standard product (ABL) ?2021-07-15T16:40:38+09:00

Customers are welcome to discuss bespoke production of following requirements

Hyper fast Leadtime V [ Starting from as early as 1day leadtime from factory ]
CCT V [ 1800K~13000K and its mix combination on demand ]
CRI V [ Up to 99 with wide wavelength spectrum available ]
LED type V [ LED component library for optimum performance per project ]
Beam angle V [ New beam angle adoption on demand ]
Optical performance V [ Various new application of frost level on demand ]
Wattage V [ Flexible wattage adjustment for special working environment ]
Circuit length V [ Highly flexible production in circuit length ]
Circuit V [ Fast turn around of new circuit for new projects on demand ]
Surface color V [ Matt black and RAL color on demand ]
Cable direction V [ Side, floor entry as well as standard end ]
Your own further creation V [ Your own creativity here such as fixture swapping, OEM fixture and more ]
3. Can I dim the product?2021-05-31T15:04:55+09:00

Yes,

  • for North America, 0-10 (1-10) dimming is recommended as its supporting LED drivers are more dominating than other types of dimming.
  • Dimming control gears are at our LED Drivera and Dimmer site on product menu.(www…)
  • You can also use your own LED driverand dimmers. However, compatibility and performance check should be preceded beforesiteinstallation.

If you are not able to adopt 0-10(1-10) dimmer e.g but need to stay withan existing dimmer such as MLV, ELV dimmer, you should at least replace exisitng drivers suitable for both of those dimmers and LED.
Please contact us for more details at inq_usa@acrosentec.com, inq_globe@acrosentec.com

4. Is our product DMX compatible ?2021-05-31T15:04:09+09:00

In order to run LED light with DMX control system, additional devices such as master and decoders are required.
ACROSENTEC provides both DMX master, decoder and repeater(amplifier) to handle projects.
Please contact us for more details at inq_usa@acrosentec.com, inq_globe@acrosentec.com

5. What is maximum serial run per power feed ?2021-05-31T15:05:18+09:00

Each catalog or data sheet indicates this information. Please do not exceed this length in serial runs.
Please also refer to Installation instruction for further information. such as wiring instruction,

6. What cables , what length should I use for power feed ?2021-05-31T15:05:32+09:00

Please see wiring instruction which explains about wire gauge, wire distance, volt drop etc..

7. How I can define working environment for different IP (Ingress Protection) code rated items ?2021-05-31T15:05:47+09:00

List below is ACROSENTEC ‘s recommended usage.

  • IP40 : Indoor location without high moisture
  • IP65 : indoor with high moisture or occasional water splash , semi outdoor (such as under canopy)
  • IP66 : indoor with moisture or semi outdoor (such as under canopy), constant high moisture location, frequent water splash
  • IP67 : Semi outdoor (such as under canopy), constant high moisture location, frequent water splash, outdoor
8. Can you provide IES / LDT files ?2021-07-15T16:41:42+09:00

Yes, each product page has downloadable link for representative ies files.
If you are looking for a specific ies file ,
Please contact us for more details at usa_cs@acrosentec.com, International : int_cs@acrosentec.com

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